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Exploring Corporate DNA is a definitive,
step-by-step work exploring proven financial strategies to increase employee
motivation and productivity, leadership effectiveness, customer productivity,
leadership management, corporate profitability, and market share. |
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Ken Best, The Best Performance Group
"The First accessible book to quantitatively and definitively explain
why organizations and their quality initiatives thrive, age and fail.
It is loaded with examples and illustrations."
Mark Bindon, Director, Customer Operations @ Home Network
"Anyone considering improvements to customer relationship management
or employee motivation and productivity should read Exploring Corporate
DNA..."
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